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Technical Support
Home > Support > Technical Support

800.615.2931 x1

Please contact our Technical Support for quick answers to your questions or solutions to your Freeland Systems related problems. Freeland’s Technical Support professionals are highly trained and possess expert product and application knowledge.

Our defined escalation program co-ordinates activities between the Technical Support and the Installation department, the Training department, the IT department and the engineering staff to ensure consistent, efficient customer and product support.

Technical Support support is available via the telephone or via e-mail.

HOURS OF SUPPORT
Monday through Friday -- 8:00 A.M. to 8:00 P.M. EST
Week-end and Holiday Emergency On-Call -- 10:00 A.M. to 5:00 P.M. EST

ON-LINE-SUPPORT
Please complete the form below:

Tell us how to get in touch with you:
Name:
Phone:
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Tell us about your AccessPoint™ product:
Product:
Version (if known):
Date of Purchase:
Dealer:
   
Tell us about your computer system:
Please answer as much as you can.  If you do not know the answer to a question, leave that box blank.
Computer Make and Model:
Operating System:
Processor and Speed:
RAM Memory (in MB):
Monitor Make and Model:
Display Adapter Card:
   
What kind of problem are you experiencing?
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Please describe the problem in as much detail as possible:
   
 

 
 
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