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REMOTE SUPPORT is the technology of the future. It consistently saves time, money and energy. Accordingly, our Software Solutions have been designed to provide comprehensive remote trouble-shooting, repair, installation and training capabilities.

To compliment our advanced technology, we have assembled a highly skilled support team from database specialists, to IT specialists, to forms specialists, to software architects--- all to ensure maximum customer support and minimum system downtime.

Contact the technical support team at Freeland Systems for all your network problems. If the problem involves Freeland’s software it will be quickly and efficiently resolved. If the problem is not with a Freeland product, we will trouble shoot your system, pinpoint the problem and inform you which component of your system is responsible for the problem.

ACCESS POINT WEB (the multimodality viewer) is under warranty for 90 days which includes unlimited remote Customer Support and update and upgrade installation.

All other FREELAND products have a 12 month warranty which includes unlimited remote customer support and update and upgrade installation.

Unless covered under a Service Contract, Customer Support services are billed at an hourly rate after the Warranty expiration.